Teleservice

Eye to eye with our customers!
A picture in real time – worth more than a thousand words!

groninger offers the special service of video conferencing for customers to resolve problems quickly and easily using a microphone, camera, monitor and the conference system.

This service offers advantages over telephone and e-mail:

• The contact person is visible, eliminating psychological barriers.
• Problems can be solved more quickly simply by pointing and explaining.
• Customers can view their equipment before the Factory Acceptance Test life on a TV screen.
• The aim is to enhance the preparation of FATs.
• Discussions can be conducted more easily, they are comparable to an actual meeting.
• Faster resolutions and thus time and money-saving.